Frequently Asked Questions
Everything you need to know about our premium roasts and delivery.
How fresh is the coffee when it arrives?
We roast our beans in small batches daily to ensure maximum freshness. Every bag is marked with a roast date, and we typically ship within 24-48 hours of roasting.
What is the best way to store my coffee beans?
To maintain flavor, store your beans in a cool, dark place in an airtight container. Avoid the fridge or freezer, as moisture and odors can compromise the delicate oils and aromas.
Do you offer different grind sizes?
Yes, you can select your preferred grind size on each product page, ranging from whole bean to fine espresso, stovetop, filter, or coarse French press.
How long does shipping take?
Standard shipping usually takes 3-5 business days depending on your location. We also offer express shipping options if you need your caffeine fix sooner.
Can I set up a recurring coffee subscription?
Absolutely. Our subscription service allows you to choose your favorite blends and delivery frequency, ensuring you never run out of fresh coffee while saving on every order.
What is your return policy for food products?
Due to the perishable nature of coffee, we cannot accept returns on roasted beans. However, if there is an issue with your order or you are unsatisfied, please contact us and we will make it right.